The payments industry deplores it, but cash is starting to look pretty good, and central banks agree: “We do not foresee a totally cashless society”: ECB… Read More Credit-Cardholders & Bank Customers Burned Again as New IT Chaos Breaks Out in the UK
Despite months of IT mayhem and all kinds of problems, customers cling to TSB Bank in the UK… Read More Why Are So Few Customers Leaving a Bank that Trampled on Them?
The horribly botched IT upgrade hits the income statement.… Read More Banco Sabadell Begins to Pay the Price for TSB’s Self-Inflicted IT Fiasco
An industry dogged by non-believers who fret about privacy and fraud. … Read More Consumers Stubbornly Cling to Cash, after Multiple IT Fiascos & Payment Systems Outages
Bank-friendly regulators finally show some interest… Read More Tragicomic Farce at UK Bank TSB Enters Week 7 of IT Chaos
“It is unacceptable for banks not to keep our accounts safe”… Read More Furious Customers Leave in Droves As IT Nightmare Drags On at UK Bank TSB
It’s time for executive bonuses. … Read More As IT Fiasco Drags On, UK Bank’s Next Big Problem Could Be Internal Revolt
“This turned what was a super-hard systems job [into] a clusterfuck in the making.”… Read More UK Bank’s IT Disaster Enters 2nd Week, Contagion Fears Rise
But Spanish parent, Banco Sabadell, proclaimed triumphantly to its Spanish audience that the botched IT transition was a resounding success.… Read More UK Bank’s Tech Chaos Is Blocking Customers from Their Funds: Day 5
